Tenant Guide: Renting in Queensland (QLD)
Renting a property in Queensland comes with rights and responsibilities governed by the Residential Tenancies and Rooming Accommodation Act 2008. This guide provides a clear and concise overview to help tenants navigate the renting process confidently.
1. Understanding Your Tenancy Agreement
Types of Tenancy Agreements:
Fixed-Term Agreement: For a specified period (e.g., 6 or 12 months).
Periodic Agreement: Ongoing with no end date, typically after a fixed-term lease expires without renewal.
Key Details to Check:
Rent amount and due dates
Bond amount (usually up to 4 weeks' rent)
Duration of the lease
Special terms (e.g., pet policies, maintenance responsibilities)
2. Paying Your Bond and Rent
Rental Bond:
A bond acts as financial security for the property owner.
The bond must be lodged with the Residential Tenancies Authority (RTA). Tenants will receive a confirmation notice once lodged.
Rent Payments:
Payments must be made on time.
Property owners/agents cannot ask for more than 1 month’s rent in advance if rent is paid monthly.
3. Moving In
Entry Condition Report:
Complete and return the Entry Condition Report to the property owner/agent within 3 days of moving in.
Take photos of any existing damage for documentation.
Keys and Access:
Tenants must be given a full set of keys for the property.
4. Your Rights as a Tenant
Privacy: The property owner/agent must provide proper notice before entering the property.
Safe and Habitable Property: The property must meet safety and maintenance standards.
Fair Treatment: Tenants cannot be discriminated against or unfairly treated.
5. Maintenance and Repairs
Report maintenance issues or damages promptly to the property owner/agent.
For emergency repairs (e.g., burst pipes or electrical faults), contact the owner/agent immediately. If they are uncontactable, tenants can arrange repairs up to a certain cost and seek reimbursement.
6. Making Changes to the Property
Tenants must obtain written permission to make changes such as installing picture hooks or making modifications.
7. Ending a Tenancy
Notice Periods:
Fixed-term agreements: Provide notice 14 days before the lease ends.
Periodic agreements: Provide 2 weeks' notice to the property owner/agent.
Exit Condition Report:
Complete this at the end of your tenancy and compare it with the Entry Condition Report.
Bond Refunds:
Apply for a bond refund through the RTA. Ensure all rent and bills are paid, and the property is cleaned thoroughly.
8. Disputes and Resolving Issues
If disputes arise, tenants can contact the RTA for free dispute resolution services.
9. Additional Tips for Tenants
Insurance: Consider taking out contents insurance to protect your belongings.
Know Your Rights: Familiarize yourself with Queensland rental laws to ensure you’re treated fairly.
Communicate Clearly: Maintain open and respectful communication with your property owner/agent.
Useful Contacts
Residential Tenancies Authority (RTA):
Website: www.rta.qld.gov.au
Phone: 1300 366 311
Tenants Queensland:
Website: www.tenantsqld.org.au
Phone: 1300 744 263