Guide to Changing Your Property Manager

Switching Property Managers: What Landlords Need to Know

There is a common misconception that landlords must wait for a lease to expire before changing property managers. However, this is not accurate!

Upgrading your property management services can be done at any time.

Here's everything you need to know about making the transition smooth and beneficial for both you and your tenants.


 

Can I Change Property Managers Before the Lease Ends?

Yes, you can switch property managers at any time, even during an active lease. However, transitioning mid-lease cycle is ideal. This approach allows your new agent to inspect your investment property and conduct a re-appraisal in preparation for lease renewal.


 

Will Changing Agents Disrupt My Tenants?

No, the transition should be seamless for tenants. The only notable change for them is the new payment details for their rent. If you are experiencing communication difficulties with the current agency, your tenants may be facing similar issues. Switching to a more proactive agency can improve the experience for both you and your tenants.


 

Do Tenants Need to Sign a New Lease?

No, the existing lease agreement remains valid. The only change is the management company overseeing the property. This ensures continuity and stability for your tenants.


 

Why Do Landlords Change Property Managers?

Landlords often switch agencies due to:

  • Poor communication

  • Lack of market expertise

  • High staff turnover rates

These factors can negatively impact the property's performance and tenant satisfaction, making a change both reasonable and necessary.


 

Key Considerations Before Switching Agents

While transitioning to a new agency is straightforward, choosing the right one is crucial. Avoid selecting solely based on cost. Lower fees can sometimes result in inadequate service, leading to unforeseen expenses. Prioritize agencies that demonstrate professionalism, market knowledge, and strong client communication.


What to Expect During the Transition Process

A professional agency will ensure a structured and efficient handover. Here’s an overview of the standard process:

  1. Sign the New Management Agreement: This formalizes the transition.

  2. Immediate Notification: The new agent will contact the outgoing agent to acknowledge the change.

  3. Termination Period: The outgoing agent may request a 30-day termination period, during which the new agent will liaise with them and coordinate with tenants for a smooth transition.

  4. Early Takeover Option: The new agent can offer to cover the outgoing agent’s management fees to expedite the takeover. This is strongly recommended for a swift transition.


 

Key Documents to Be Handed Over

To ensure a smooth handover, the following documents and items should be transferred:

  • Lease agreements and bond documentation

  • Tenant applications

  • Entry reports and corresponding images

  • Signed Form 5

  • Tenant ledgers

  • Property keys and remotes

  • Smoke and water compliance records


 

How Long Will the Transition Take?

The change-over process typically concludes within two to three days once the decision to switch agents is finalized. Your new agent will coordinate with all parties to ensure a seamless transition.


 

Who Manages the Transition?

Your new agent will handle the entire transition process, keeping you informed at every step. This ensures a hassle-free experience, providing peace of mind throughout the changeover.


 

How iNest Property Solutions Maximizes Your Investment

At iNest Property Solutions, each landlord is assigned a dedicated Business Manager who serves as the primary contact for all property-related matters. This personalized approach ensures consistency and efficiency, regardless of where your property is located in Brisbane.

 

Additional Benefits of Our Service Include:

  • Prompt and Proactive Communication: Our rental team loves to talk! We are active in responding and committed to ensuring your concerns are addressed promptly.

  • Higher Rental Returns: Our rental returns are 36% above the industry standard.

  • Reduced Vacancy Rates: Our properties average only 4 days on the market, compared to the industry average of 9 days.


 

Ready to Upgrade Your Property Management?

Contact iNest Property Solutions today to discover how we can enhance your property management experience and maximize your investment returns.